I had a great experience at this place. I took my car in for service here and they gave me the best price around. These guys can't be beat. I would totally recommend.
I talked to a friend who told me he never goes to dealers in our town always takes his to Spearfish , this opened a new door for me and I started looking out of town. I found Scott Peterson Ford in Sturgis. I called and talked with the nicest man. I made an appointment for my next day off. The man told me if I get worried about driving the car or have any problem to call him right away and he will get me in and he has a loaner car for me if needed. Oh my goodness what a difference.
Excellent Service and customer care. Their service center fit us in when rapid city told us to come back in 3 weeks. Being on a family vacation and only in the area for a week we called Scott Peterson Ford and their team fit us in and provided a courtesy car so the family never missed a beat on the vacation. Thank you for the service. Thank you for understanding our situation. Thank for fixing us.
I really appreciate the small town comfy feel; the excellent attitudes by all and the quick service. I will gladly drive to another town for this type of experience.
I’m new to the area so when I looked for a dealer to take care of my car I went to the one in my town. That worked fine for oil changes and recall work but when my car suddenly acted up things were different. I called right away and explained the problem. I was told that they only work by appointment and I could drop it off the next Monday (they don't do weekends) and leave it, they would work it in when they could. It might be a week... So I would have to rent a car for up to a week!
Very nice people focused on customer satisfaction. When my car was done they found nothing. It could have been a computer glitch who knows. My charge was $0 for a hours work.
I took my son's truck here for servicing even though he lives in Rapid City because of the great service they provide. We were greeted by a very friendly man at the service desk who then directed us to a bright, cheerful waiting area that included various drinks including juices, soda, coffee and tea along with a variety of snacks. You can tell a lot about a business by the demeanor of the employees. We noticed how pleasant everyone acted toward each other and the customers. They were happy doing their jobs making for a comfortable experience for visitors. The truck was promptly serviced and after being escorted by the friendly man at the service desk to our truck, we went happily on our way. Before leaving, I mentioned that I could see why our son drove to Sturgis rather than stay in Rapid for service.
Today was my appointment and you know it the car has acted fine every since that day but I went anyway and told them what happened and that it hasn’t done it again since. They had it 1 hour while I waited in their waiting room. Upon entering I was told to help myself to snacks, they had variety bottled water, juice for the kids, soda, coffee, some food, too.
Laura was the nicest most sincere car saleswoman I have ever encountered. I don't even like calling her a saleswoman because she's not, she's your friend! She makes you feel like you are part of your family. She doesn't feed you any lies and listens to what you want. I will continue to deal with her in the future. We love our escalade! Thank you so much Laura!! And the whole Scott Peterson team was amazing to work with thank you guys. After being treated horrible by other car dealerships this was a breath of fresh air.
I’ve found my new dealership and I invite you to go and get yourself some good service. Highly Recommended.
Scott Peterson Motors Of Sturgis is a US Car Dealer based in Sturgis, South Dakota. Scott Peterson Motors Of Sturgis is located at 1 Ford Place, Sturgis, SD 57785, USA.
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